I have sold a £450 north face jacket on Vinted on the 3rd January. The tracking wasn’t updating, I have contacted multiple times the Customer Service, asked me to be patient, then they confirmed that I was lost. They were going to manually locate the parcel and return back to me. The parcel was manually located on the 13th January and today they told me that it wasn’t true. They have lost my jacket and have no intention to pay anything back.
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