I can’t believe how bad this company is! They are great at notifying you that your parcel is due but then they arrive and nothing! The delivery guy spent a lot of time rummaging through the back of his van but then told me ‘maybe tomorrow’. I’m sure Yodel are making loads of money but the the notification I got this morning said he was making 169 deliveries before he got to me at 7pm. Is this legal? Also, his van was filthy and he spent so much time looking through parcels. I don’t blame him at all, he is obviously working such long hours. Too long! Yodel, you are a disgrace to your customers and to your employees. Oh, just to note, I was cut off twice on the live chat when they couldn’t answer my question. Do no use. Useless and exploitative.
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