Misdelivered to the wrong flat. Photo of letterbox my item was allegedly delivered to has a blue & red carpet outside - I have no carpet outside mine. Their photo also does not show the door number (kind of a key constituent of determining a delivery address) of the address they have delivered to. Every flat in this block has their number in black on the white door. Impossible to get wrong. I contacted YODEL. Their solution? For me to go to all 39 flats here to see if anyone has my parcel. Needless to say, I'm not doing that. They seem to think I should wait 24 hours until they carry out their investigation. That's not happening either. Do not deal with this company and do not deal with any company that uses them to courier their product. They are - and always have been - abysmal with absolutely zero concern for their customers. Either end of the chain.