Absolutely appalling customer service, the worst I have ever received, i was supposed to receive my parcel i paid extra to have delivered next day on wednesday 1st March! I am yet to receive, they say that the delivery driver has attempted to deliver both Wednesday and Thursday and left a calling card as I wasn’t in!! I am currently housebound with a severe injury (which is why I ordered the item as part of my recovery!!) and nobody has knocked on my door or left a calling card! I have spoken several times to the webchat which is appalling and have also spoken to a manager who was less than helpful. I will not be using them again and advise everyone not too