The worst delivery company by far. Absolutely appalling customer service and non-existent communication. I was absolutely gutted when I found out my parcel was being delivered via Yodel - it is a birthday present for a loved one. The birthday has now passed due to their complete lack of competence. They claimed they had "missed me" on Thursday, saying they had left a card but they hadn't. They apparently sent it back to the depot (I can't think of a company that doesn't leave it with a neighbour or in a sensible place nowadays). I rang them on Saturday to arrange a redelivery on Monday (today). I have heard nothing all day from them and no sign of a parcel. Absolutely appalling company with no sense of efficiency, urgency or customer care. I wish you had a choice which company your parcels could be delivered with, so I never have to be stuck with Yodel.