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Pauline
I was due to have items delivered two days ago but received an e-mail to say that delivery was attempted and a calling card was left. I was at home and there was no attempt to deliver and no card was left. I re-scheduled deliver for today and guess what, same thing has happened. On top of this I placed an order yesterday and received an e-mail to say that my two items would be delivered today (24 March), only 1 item was delivered and I received the e-mail to say that delivery was attempted and ... you know the rest. The phone line is an automated service. Webchat promotes the app and tells me that delivery will be attempted again tomorrow. I posted a review on Trustpilot and it seemed someone did look into it but this hasn't changed anything. I've contacted the first company I placed the order with and they too were looking into it. This is absolutely rubbish. I will no longer use any company that uses Yodel for delivery. I will now have to go through the ordeal of trying to cancel orders to get my money back. Disgusted, exasperated and raging!
1 year ago
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Yodel has a 1.1 average rating from 5,784 reviews

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