I received letter from telecom company I have never had an account with or used, who said I owed them money for an iPhone. I rang them to say I knew nothing about this. To cut a VERY long story short, the telecom company said I was liable for the phone as they had a photo, taken by the Yodel delivery driver, of it being delivered to my house. When I eventually saw the photo, it was of the parcel in the left hand of the driver, with my name and address showing and my front door open. It was not handed over. What actually took place was we had a knock on our door and when my partner opened it, the driver said "sorry wrong house" and walked off with the phone after taking a discreet photo! We take in lots of parcels for ourselves and neighbours so it would be easy to get my name and address. The telecom company said that the online order was placed using a bank account and email address I don't have. On checking my credit account with Experian, there was nothing showing of an identity check from the telecom company. I am still in negotiations with the telecom company who are investigating this with Yodel. I daresay the driver has left the company and moved on somewhere else. This seems to be a new scam so beware.