Terrible service. The first delivery came on the wrong day so I wasn't home. The second driver did not ring the doorbell bell and claimed I was not in. So not only was it a complete nightmare to finally get my delivery. The third driver that delivered (on the wrong day again) called and told me I had to leave work immediately and come home to get or it will be returned to sender due to 'multiple failed attempts'. When I got home he wasn't even there so I had wait around, to later find out that my sofa will be delivered in multiple boxes and he only had one but not worry he says as there is another one at the depot. Also the fully electronic system is a joke and they refuse to have a real conversation with me. No one is calling me back and the 'online agents' are useless and have disconnected chats forcing me to explain all over again.