Absolutely unprofessional service. Worst I’ve EVER HAD. Was due for my parcel to be delivered this morning, then it faced delays and was due for an afternoon delivery. No updates on the tracking for 7 hours. Web chat are completely useless as they all say the same garbage and claim it’s out for delivery when it clearly isn’t. They also claim the can’t contact the drivers to find out when it’s due for delivery. Beyond a joke. Whenever I order an eBay item now and don’t see what delivery service they are using I will ask them to NEVER use Yodel!!! This is my one experience with them and they are the literal WORST!!!!! Stay away from them as they will cause you nothing but stress and headaches. Even Royal Mail are better than this! And they’re a complete joke at times! But they are a damn sight more professional than Yodel. If I could I would give Yodel ZERO STARS! The company should either be shut down or given completely new management.