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Unable to recognise new UK post codes that every other delivery company is able to deliver to. Customer Service is hopeless and unable to resolve anything with the depot. Sent to wrong depot initially. Was told delivery had been attempted twice, when I had video evidence that it hadn’t. The photo the driver took to support this wasn’t even my property. Spoke to Customer Service every day for over a week and still not delivered. Provided What3Word location 4 times and still not delivered. Eventually gave up and asked retailer to cancel order, recall the parcel and refund. Now waiting in anticipation to see if Yodel can manage to get that bit right!
11 months ago
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Yodel has a 1.1 average rating from 5,782 reviews

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Alice, Customer Support

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