Twice in 2 days Yodel has delivered 2 very heavy parcels. Each was placed at my door, the bell rung, the driver raced to his van and drove off. The first, my neighbour had driven up at the same time and he carried it into my hallway, the second I have pulled in with huge difficulty. I am disabled and request that heavy parcels are put just inside my hallway and I can then access the contents. Is this Yodel's policy? Do you have any idea how upsetting this is? I guess you don't care. Even if I wasn't disabled I couldn't lift them. I have informed both companies that I will not be buying from them again. You will not be delivering to me again. I am a regular buyer with each company and spend a great deal of money with them. I will write to Mr Barclay about this. Who knows, he might even offer incentives for showing even a little caring behaviour. Not that he should have to.