My parcel went to a different address the courier put it on someone else’s doorstep and took a photo ! I showed evidence of my own door number and photo of my front door stating that I live in a flat and do not have a porch or dogs as photo showed ! I’m still waiting for my parcel because of couriers mistake ! I can’t get through to customer care it’s automated ! And can only chat to a bot on live chat telling me to be patient ! How bloody rude when one of your thick delivery drivers placed it at the wrong address ! This company is absolutely diabolical ! Get some real people for godsake!