Awful! Dreadful service!! Avoid!!! The delivery drivers NEVER knock, NEVER leave a note through my letterbox saying where the parcel has been left, and consistently leave my deliveries so out of sight I don't find them until days later (which is NOT acceptable when delivering perishables or plants)! Vendors - choose a courier who can be relied upon to knock on the door when delivering - if not your customers will choose a different seller, purely on the grounds of the appalling service provided by Yodel. I have also advised my business NOT to use Yodel for their work-related courier needs. Their customer service is just rubbish. UPDATE: Today's missing parcel was left UNDER THE CAR (apparently this is deemed to be a 'safe place') of a stranger who lived three streets away! They kindly brought it over, but this is utterly ridiculous. The delivery driver will apparently get a slap on the wrist and will be reminded how to deliver parcels to the correct address. He or she should be sacked as the address was clear, so it seems to me that they just couldn't be bothered!!