Shame there isn’t an option to leave no stars. Worst courier company, always grimace when I see a company use them to deliver as never a good experience. On this occasion they have lost my parcel, but spent days lying to me that it was at the depot, and was out for delivery. Staff are either completely incompetent, as the parcel is not small so I imagine hard to lose, or it has been stolen by a courier. No offer of help from Yodel to rectify this, despite an email admitting they have lost it. Am having to try to get a refund from the company who sent the parcel, despite this not being their fault. Interesting how many other reviews say similar. Clearly issues with this company. AVOID IF YOU CAN