This is 2nd bad review Ive given in 3 days. Yodel are the most despicable and least customer friendly company Ive ever dealt with. My parcel arrived at depot on Wed 27 Nov, I asked if it could be delivered on 29/11. At 15.51pm on 29/11 my parcel's journey was updated to awaiting on available driver and there it has stayed with no further update. Ive tried web chat 10 times now, which is next to useless, as all they do is give you same information and phone number is automated where you cant speak to anyone. Ive been in touch with the seller of my parcel and they are getting no way either. It is so frustrating. Following on from my last review, Yodel replied asking for info, which I supplied and said would be in touch within 48 hours and you've guessed it, Im still waiting. Im now at the end of my tether and no idea what to do aaarrggghhh!!
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