I ordered goods ten days ago. 7 days ago yodel got it and since then, nothing. There is no human to speak to on the phone because they just say we are experiencing delays..... and webchat, where are they? you get to say hello ..... and no one comes? Honestly, its like dealing with a company who don't exist. They are a delivery company...in 2 days, 3 days, 4 days, 5 days, 6 days, 7 days.... etc etc with no one being put up front to say we just aren't up to the job that other companies are or at least we haven't got the guts to have people available to explain and apologise. It's the absence of the latter that makes the company look worse.