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Doris
This company is absolutely abysmal, was given a 2 hour time window on the 28th December at 9am that it would be delivered by 9am and 11am i then got an email at 9:15am that the delivery had been unsuccessful when i was home the full time. It was then rescheduled to be delivered on the 30th where i was told it would be delivered again… Nothing - just a message on the app saying it’s in the local depot however that it was still arriving. Now today i contacted Yodel through at 9am as when trying to phone the depot i was greeted by a robot and then hung up on by said robot. I was told by Vijay that my parcel which is a TV was with a driver and would be delivered today - fast forward to 13:30 i then contact Argos webchat to somehow speaking to Vijay again which i was then told my parcel was damaged therefore the delay as Argos don’t allow damaged products to be sent - I then phone up Argos instead to then be told my parcel has not been damaged but it’s just due to the high demand and was told to wait for delivery for 48 hours which obviously won’t arrive with the New Year happening. I have no good words about this company i have been lead astray trying to track down my parcel; being told 10 different stories about what’s going on. This “company” should not exist it is a joke of a “company” and if you actually want to ever receive your product only shop with companies who do not use this joke of a place. If i could give 0 stars i would i’m absolutely disgraced with the abysmal customer service and delivery.
1 month ago
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Yodel has a 1.1 average rating from 6,074 reviews

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