I contacted Yodel via the Live Chat method as they had delivered somebody else's parcel to me. It took some time to get this across then when they emailed me to let me know what would happen next, they said I should contact the sender of 'my' parcel as they couldn't find any trace of it (despite me giving them the tracking number on the front of the parcel)! Hopeless. So, still got someone else's parcel and don't see why I should have to go to the other side of town to deliver it really.
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