Just had the most awful experience with Yodel, I placed an order from eBay who used Yodel to deliver, I had a message on eBay from Yodel "we have your parcel and will deliver on Monday Jan the 6th" imagine my suprise on Monday going into eBay that it said " Your item has been delivered" funny because I have a sprained ankle so housebound for a while, the only caller was the postman. Reported it immediately to the seller saying its a lie and where is the proof and photo, informed eBay, tried to contact Yodal ? that's impossible it's a machine. eBay closed the case saying the seller had proof of delivery, if he did why didn't I ? eBay said get proof? Ye right from a machine. Yodel is in trouble but not telling anyone. Avoid at all costs and dont expect help from eBay anymore either.