After redirecting my parcel to a local store, because I knew I would be out and getting a confirmation email that I had done this, there was no more communication. No notification to say it was there, so no code to pick it up, four days of this: tracking kept saying it was still with the sender, then tonight tracking says I failed to collect it so it's going to be returned. Cant seem to contact them either due to their stupid Ai set up.
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