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Reverend Kevin Brayshaw
I placed a Temu order for 5 items. One item was despatched from a Uk warehouse via yodel and the rest despatched from china. I tracked each part of the order and yodel tracking states we have your parcel. It still says we have your parcel a week later. Meanwhile my items from china have arrived safely via Evri . I have tried 16 times to contact yodel. Web chat just says rest assured we will deliver your parcel but it is just delayed. Twice I waited 40 mins on a phone to speak to customer services and was then cut off. I would not trust yodel to do a two piece jigsaw puzzle. They are the very worst company I have ever dealt with. I have resorted now to asking vendors who they use to deliver and refuse now to buy from a company who use yodel.
3 weeks ago
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Yodel has a 1.1 average rating from 6,209 reviews

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