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Anonymous
Meant to be delivered to In-Post locker on the 10th September. It is now the 18th Sep. I have called every day that they’ve been open and get told they will “find out” or that my parcel “will be delivered today” and it never is. The issue is that the In-Post locker is full. But why would they offer delivery to the locker then? So I have to wait for other people to collect their parcels for 8 days????? People should be given 24 hours to collect their parcels before they are sent back. I can’t redirect to my address as I can’t choose a time-slot and I work and live in a flat with nowhere for them to put my parcel. So I ordered to the locker for easy pick up but it’s turning into a nightmare! I’ve never had any delivery company hold my parcel hostage for so long. Please shorten the amount of time people get to pick up their parcels so there is good availability. No one should be leaving their parcel in a locker for 3 days +. Selfish. And Yodel need to ensure there is actually space in a locker before “attempting” delivery. Smh.
3 days ago
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Yodel has a 1.1 average rating from 6,480 reviews