I was initially afraid that paying up front for this type of thing would leave them little motivation to sell my property. What I hadn't considered was that the time this would show up would act be after I had an offer. Normal agents don't get paid until completion, and so they care about the deal getting done. I accepted my offer 3 months ago and no sight of exchange. Agent doesn't care or respond, why would he he got paid months ago. Other issues were already frustrating me - the ad pictures were terrible, the agent kept moving my viewings to the following Saturday so he didn't have to do them - really poor even by estate agent standards. All tolerated as I thought pay peanuts get monkeys. Well it wasn't really that much cheaper than using a real estate agent and now I'm spending far more on storage and losing on lost rental income so this was all in all a terrible idea. Just use a normal agent. They are motivated to sell the property both at advertising stage and after the offer. They also care about increasing your offer, whereas my Yopa agent just wanted any offer I got to go through. Basically the obvious issues with this model are real and present and I'm now paying for being so stupid as to pay an estate agent up front. I also got a slightly cheaper rate from Yopa in exchange for using one of their referred solicitors.... Surprise surprise, they are appalling too. No replies for weeks, they don't seem to know what's going on. Do not use this company, unless it's literally £4-5,000 cheaper than an agent you will likely regret it. I haven't saved anything in the end and the stress is definitely not worth it. Shame, really wanted this to be the answer to having to deal with rubbish estate agents but I suppose it makes sense that the very worst of them end up in the fixed fee market. Obvious really.