As buyer we have had a poor service from LEILA MINEHAN. They have misled us from the start and failed to disclose crucial information. Nearly 4 months and no completion. Sorry to say but we have now had to make a formal complaint an withdrawal process. Update following a somewhat poor response to our complaint the agent has now closed this. Surprising how a company can claim to provide full transparency and then hide behind implied terms ! Now at nearly 16 weeks on and that isn’t considered a delay !. Yet again we were provided with incorrect information. Before itself we asked couple of times if they dont find the Property what they gona do she said deffinetley they will move by sep end... once paper work done we called to LEILA on Sep 12th then she said they dint find still, even she havent informed before until we called and she said it happens some times no apologies nothing We asked her at least you should have call to us no reply from her and she said it will take one month,two months may be year... if she said before offer defffinetly we can say NO. She never respond our call very bad service.. The service just gets better ! A personal recommendation based on the last 16 weeks of my experience - as a buyer do not use this agent.