Poor experiance as a prospective buyer, takes ages for them to pick up the phone (when they are open, limited opening hours, for example a competitor EweMove are open 24/7!!!!), you then have to speak to a 'central' call centre who have little to no information on the properties. You then have to liase with your local agent who is uncontactable apart from by email to which they never respond. I would never use them as a seller because I know as a buyer it is difficult and awkward to even try and book a viewing or get more information on a property. Very put off using them and I feel for the people using them to sell their properties as while they might be saving a few pounds, they are loosing out on a lot of prospective buyers as their system and customer service is so poor and unresponsive. Especially in the current market where things move so quickly, these guys are slow to respond and painful to use.