We have been emailing Yopa to speak to someone all we got back was that he is not working on holiday.we spend approximately 5 hours cleaning the house from top to bottom for viewings to which most of them don’t even turn up to view the house. total waste of time. We also had one booked in on a Saturday morning to which we didn’t know about till they knocked on the door we was very disappointed with yopa over this as I had to show them round the house & it wasn’t how I like the house to look for viewings. Then to top it off one weekend again only two out of three turned up & the back patio door was left unlocked we was going to go down to Southend for the day but changed our plans which was a good job we did or the house would have been left open all day for someone to just walk in .this was the final straw also no one has come round to do a EPC on the house.to which they are changing us for. We have cctv in our house on one occasion we had people videoing the house on there phone also going upstairs on there own while the agent stood in the kitchen talking to his wife. If you are looking to sell your house do not go to yopa I have cancelled them now but they still want there money to which I am now going to the property ombudsman I would not even give them one star