Just don’t bother - save your money and sell your house yourself, or just use a proper estate agent. The start of the process was brilliant and efficient but the sales progression team in Pontefract & Castleford are awful. We are due to complete tomorrow and at every hurdle our buyer has made error after error. Yopa have failed to manage him and communicate effectively, meaning that we are thousands of pounds out of pocket if the transaction collapses. I’ve had to personally project manage the transaction and this is what I have paid Yopa to do. Rest assured I will be making a formal complaint over the lack of service received, as the fee is extortionate for a glorified Facebook advert. The only saving Grace is that we chose our own solicitor (although Yopa attempted to railroad us into using their “recommended” conveyancer). I can only imagine how atrocious this process would have been if that was the case.