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Mandy Lees
AVOID YOPA estate agents AT ALL COST AVOID YOPA estate agents AT ALL COST - Hi I just want to warn everyone if you’re wanting to sell your house with Yopa Covering Northwich, Winsford, Tarporley and surrounding Areas estate agents the last couple of weeks. not just the person who put the house up but also her “manager” it started by trying to push and get money out of me bad mouthing other estate agents in middlewich. I paid YOPA £1100 up front she was like my friend to begin with she told me to lower my house by £10k to get viewings in because I’m buying a house with her so clearly she wants the commission of that too. I informed her I can’t except that though she informed me know you don’t have to it’s just to get people in. once she got my money that’s when the trouble started I was ignored photos was done on her mobile phone no measurements was done. I started to see I had been lied to and conned she told me she got £200 commission from me. I started to see 🚩 I raised this with her I wasn’t happy can I re take some myself I was told yes so I sent them over she uploaded them the following day sat in her car with half my house showing and the horrible pictures were left up. The photos didn’t flow and was all mixed up. I raised this that I wasn’t happy I then phoned head office to then get a call from a so called “manager”who was friends with this person so straight away she started to defend her saying she’s won awards blah blah blah but I was also told that she uses a woman from Liverpool to do the pictures for her but she wasn’t available this particular day. So this “manager”who’s for middlewich gave me 2 options 1 she’ll come re take the photos and she’ll manage my house. or 2nd I can have a full refund. I followed this up by text after to say the trust has gone I’d like a full refund I then received a text to say “ OK‘ i will refer this to the resolution dept. Well guess what!!!! Today i have found out that this “manager” has lied not just to me but to her colleagues too. So now I have been told I can’t have a refund. I have contacted this “manager” today on my phone to find out about my refund I also sent her texts previous with my bank details etc and she’s ignored them but replied to other things defending herself. But only because I told her I have recorder her hanging up on me. i have used all the estate agents in middlewich over the years and the best service, has to be UMBRELLA the quality of pictures and the video it’s worth paying more to get the best service.- Dan and Chris are amazing my house was on the market with them within 20 minutes and got viewings. It’s about quality not quantity.
1 year ago
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