What a nightmare! Just a string of lies and cover-ups. Yopa failed us big time. We had problems from the start. Miss sold the package, lack of communication, Agent failed to organize suitable viewing times, photo's and wording for the advert poorly represented, people just not turning up for the viewing, but showing as completed on the hub, No feedback. Resolutions promised us a shake-up of the advertisements but they were never implemented! Then we got strung along for 5 months believing we had a genuine offer on our property ( that we had accepted) We later found out that the Memorandum of sale was never completed. Yet our house showed under offer! Obviously, we didn't receive any more interest after that, anyone who inquired was declined. We found out that the so-called buyer was looking at other properties whilst ours was on hold. Now we are told the buyer has pulled out. Yopa wants their fee of £1300 regardless. I was told it was a one-off fee and we could continue using their services until the house was sold. I have removed my property from their site and will be taking them to Court for breach of contract. Below is how our house was viewed on Rightmove.