DO NOT USE YOPA! Here's what went right... OK here's what went wrong Lied in the initial meeting about how they are paid. Said they don't get paid until its sold when in fact they get paid immediately by another company who then get the money of me 10 months later or on completion. Well over priced the property to get the business. They valued it at £190,000, which I knew was way over but agreed to put up at £175,000, still a lot higher than I thought but they are the experts right? It is now on with another estate agent at £145,000, which is where I thought it was in the first place. The photos and advert were frankly pathetic, frankly my 8 year old granddaughter could have done better. Not one viewing in 90 days and counting. There have been four potential viewings, all rearranged and then cancelled. What's going on there I wonder? I had to chase them up to have the for sale sign put up, it took two weeks. Not one single communication from my local agent. Unless I contacted him he never gave me any feedback or advice on how the sale was progressing. Four times I contacted him to reduce the price and each time I was made to feel as if I was bothering him. They also lost the keys I provided them with so I had to turn up for the first "viewing" ( who never showed up as he had cancelled and nobody bothered to tell me or the agent conducting the viewing) only to find out the agent who turned up had the keys and didn't realise they were for my house. I am now resigned to potentially paying two agents when the property is sold but it was my only option to get this done and move on with my life.