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Anonymous
I would not recommend using YOPA after my terrible experience with them. The day of viewing I felt pressured into having YOPA sell my home and I was completely misled by the agent who promised a stress free service. He advised I go with the buy now pay later option as in his words “I will definitely sell your house within 10 months”. But that was all false advertising - a con to get me to sign my money away for nothing. Ever since that day I have not heard from nor have had any contact with the agent who reassured me I was dealing with a company I could trust - how wrong was he. I have tried to contact the agent on multiple occasions, requesting the for sale sign be put up - which still hasn’t been done months later. I have asked for new photos of the house to be taken since the agent insisted on doing them that day, even though I had expressed multiple times the house was not ready so wouldn’t be capturing it’s full potential. I have asked if the agent still has my house key as it was given on the day of sign up but again no response. I now have a new agent but only aware of this due to the online account. I’ve not had any contact from him to update or introduce himself. I have messaged on the online account and via his mobile number (which states he has read my messages) with no response. It’s been almost seven months of no contact from TWO agents at YOPA and my house has still not sold or had one viewing but I am expected to pay £1,399 to a company who has done absolutely nothing for my property or me other than add more stress and financial worry. My experience with YOPA has been very poor and I would not advise anyone to go with them. I wish I knew what I know now so I could have avoided YOPA completely.
11 months ago
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YOPA has a 1.5 average rating from 470 reviews

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