Based on our experience: AVOID!!!!
Gross misconduct / mal-practice from one of their agents based out of their northern area! He mislead my daughter, who has come out of an abusive relationship, lives alone with a young child too, into believing she could sell her house without the very costly expenses of going to court and overriding her x-partners agreement.
He used some ‘smoke and mirrors’ tactics to suggest he had been in touch with ‘authorities’ … the HMRC, to reassure her that indeed the house could be put on the market without full consent, had my daughter sign up to a 19 month deal, where, if even if the house did not sell, she would have to pay high costs. He suggested that when the sales was on the verge of being completed, he would personally go round and make her x sign on the dotted line!
I have now complained 3 times and also through their ‘official’ complaints channel, but to no avail.
Based on this overall experience, I believe Yopa to be just a cheap, money making organisation, who will do anything to make a buck! Zero ethics, poor communication, zero response to complaints, no proper vetting of their staff!!! Their representative in this case just a typical grabbing, commission based salesman!
Next step, solicitor! 🤬
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