Very disrespectful agent. Was smirking and staring in his phone, during the valuation of my house. Supposed to be local agent for Manchester, with 0 knowledge of the particular area. I think his name Brett Howarth. He only seemed to notice that there was no carpet on stairs and house needed a lick of paint, he completely disregarded big jobs that already been done on the house - new heating system, new windows and doors, refitted new high spec kitchen and bathroom. And then he had cheek to ask - would I buy house in this condition in this area for the money I was quoted by different companies with smirk on his face. Very very disrespectful person. That’s was me done with Yopa. Chose a local, who actually knows the area well and more than happy to go with them