Do not use. I asked for the contract to be a no sale. No fee. The agent came out told me to press on that deal which I did on his I pad. I should have read it but I trusted him. He actually set me up with no sale and a £1400 fee at the end. I took them to the ombudsmen and they said yoga provided evidence to support their claim. How can they provide evidence if it was word of mouth. But as usual. The big man wins. I got £200 reduced from bill due to agent not updating me on progress. I had 2 viewings of which one he left all my lights on all day. And as for other viewing I don’t think it really happened as neighbours saw no car !! They were not helpful in any way. Do not use. If you do get every thing in writing.