Avoid this company at all costs. They will entice you in by giving a higher valuation of your property than it’s worth so you go with them, and then mislead you about the costs. We went with a package as we were advised we could also market elsewhere and not be liable for their sales fee, but this is not the case. I am now being chased for nearly £2000 by them despite being led to believe this would not be the case. Within a week of being on the market the price was dropped by £25000 because of the over valuation, with elements of the package not being provided. The estate agent deals with so many properties they’re almost impossible to contact and are next to no use on the rare occasion you can speak to them. Avoid at all costs, a conventional estate agent is slightly higher priced but worth every extra penny spent.