As a Buyer our experience with Yopa has been anything but smooth. The viewings were booked directly with the Landlords and that is a nice feature as you get to know the history behind the property!
However, when it came to offering and submitting our Interest, the online agent did nothing to get to know us or our situation, making it hard for sellers to know what was going on. There were five offers on the property and we were told our offer had been accepted. We messaged the seller who responded a few days later and we thought everything was going through. We submitted our Memorandum of Sale form online and then a week later after we had submitted and paid for our Mortagage and paid for the Solicitors we had a call from the Online agent saying our offer is now revoked and with no explanation as to why but that the seller was emotionally blackmailed. The seller said they were never given a Yopa quote of how much the sale would have cost and they never were told to submit their Memorandum of Sale form, for that reason we lost out on the house. To make matters worse we accepted an offer on ours based on this property accepting our offer and now must be out of our property by the end of January.
Yes they are cheaper BUT for a reason. As a seller yes it may seem like you are getting a good deal, but from a buyers point of view they are highly unprofessional and have left us with shattered dreams and large bills to pay. For this reason I will never go through Yopa again
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Alice, Customer Support
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