I heard about Yopa on the radio and am so glad that I did. Deciding to sell my house with NICOLA KIRK from Yopa is one of the best decision I’ve ever made. My house had been on the market with a local firm a year earlier only to have had two or three views over six months The estate agents kept telling me to lower the price again and again, but I knew it was worth more and that they simply wanted an easy sell. Disappointed with the local firm, I took it off the market. A year later they called me and told me that the housing prices were improving and that I should relist my house with them as it would be worth more. I agreed and was told that someone would call me to go over the details in the next few days. When I was called back I was told that the house was worth less!!! After that call I heard a Yopa advert on the radio and looked into them. Within a few hours of finishing the online registration, Nicola telephoned me (on a Sunday evening). It was great to have her call me so soon and out of normal working hours. Everything that Nicola had taken the time to explain to me was spot on. She described things in a logical and clear way so that I understood all the house selling jargon and process in very simple terms. Nicola’s kind and gentle persona make me feel at ease and in control of the sale of my house – completely opposite to how the local high street estate agent had made me feel. I am not sure how long we spoke for nor the specific details of our conversation. What I do remember is telephoning my father straight after and saying “She’s hired!” I would have bought anything she was selling – she’s that good. I listed my house with Yopa and decided to spend the extra few pennies to have Nicola do all the leg work as I live a few hours drive from the property. I would have had Nicola do all my viewings even if I lived in the house as my time is very precious to me. My sister works in the real estate market in Canada and told me that it costs around £150 each and every time you have an estate agent show your house where she lives. So the extra cost to have Nicola do the viewings was an absolute bargain! It simplified my life to have her do the viewings as well as all the other stuff that I don’t know about because I didn't have to do it! Everything happened very quickly once I sent Nicola the keys to my house. She had the advert up and running online in no time. Nicola made my house look amazing in all the photos. I was very impressed. And then it happened, within a day of going live she booked a viewing, then she showed the house and then SHE SOLD THE HOUSE WITH ONE VIEWING AND FOR THEN ASKING PRICE! I am also very pleased to say that Nicola sold my house for £5000 MORE THAN WHAT THE LOCAL ESTATE AGENTS WOULD EVEN CONSIDER LISTING IT FOR. I am a very difficult person to please, just ask my staff and family. My standards are exceptionally high and I am rarely satisfied with the level of service I receive in any industry. Nicola surpassed my expectations and went beyond my high standards. She is brilliant at her job. Anyone who has Nicola sell their house for them should consider themselves honoured to have such a professional and devoted person work for them. Before I went with Yopa I read every review I could find. What I found was that most of the poor reviews were about the individual sales people or valuers themselves and not Yopa. So in choosing Nicola, I knew that not only did I have the right company for the job but also the right person for the job. A few more words…. Nicola and I have never met. We never had to. The process was so simple. We chatted on the phone and she nearly always answered her phone. When she was unable to answer she would returned my call right away. We also did a lot of our communication through my chosen preference of texts: so simple and quick. Oh and a very last comment. Nicola is very patient. When I was not a bit stroppy she dealt with me like an angel. Sending you an enormous thank-you Nicola. You truly are one in a million and made the sale of my house something that I will remember fondly. Wishing you all the best in the future as you deserve it. I know you will excel at all you do. Big thanks Robin P.S. We used the solicitors recommended to us by YOPA which were pretty good (they worked after 5pm!) but the agent working between YOPA and the solicitors told us a few fibs about the cost of the solicitors so beware!!!