Avoid this estate agent at all costs! My experience was frustrating and disappointing. After my property failed to sell with Yopa due to poorly trained staff, and inadequate support, we had to switch to another agent who sold it within a week. Yopa even removed our property from the market without consent after we raised a complaint about their poor service. On top of that, they caused unnecessary stress by attempting to take the full fee prior to it selling, which led to issues with my bank. Even after selling it with another estate agent, Yopa still wanted the fees! We don't believe we should have paid the full fee for such poor service. If you're selling, look elsewhere, in fact go to your local estate agent not an online one like Yopa.