We share the experience of many of your negative reviewers. AVOID THIS COMPANY! They are not professional estate agents. We had to write our own details and then ask for several corrections when they were uploaded, the photos taken were appalling, we were promised things that never eventuated, including a £200 cashback if we signed with them. We had one immediate viewer and then nothing. We have tried to implement a complaints procedure following their guidelines and have received no response in two weeks, not even an acknowledgement of receipt. Someone should investigate this company. The agent who signed us up was nothing more than a con-man.