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Anonymous
""I was a buyer of a house marketed by yopa. I was told by the vendor (who did the viewings) that all in the chain were "ready to go". I made an offer on that basis. The sales memo done by yopa stated that the vendor did not have a property lined up, was still looking for a property, and had not even got a mortgage offer in principle. I emailed yopa to ask them to confirm the position and never got a reply. After a week, I then rang the agents acting on my vendors purchase, who confirmed that the chain was not yet complete. A week or so later these agents kindly rang me to say the chain was complete and so I instructed solicitors to go ahead and paid for searches etc. After nearly 4 months of total silence from yopa and very little activity from the vendors solicitors, I emailed yopa to ask what was going on. No reply. I spoke to my local friendly agents again, as before, and they told me that further up the chain somebody had pulled out. At this point, my lack of confidence that the transaction was going anywhere was confirmed and I pulled out, having paid for searches/survey etc. Several weeks later, the property is still marked as SSTC. As an aside, the house was described by yopa as "lovingly maintained", but was very far from that. Prior to this, I had sold a property myself through local agents, who were excellent in terms of keeping the transaction moving and the parties informed. They were worth every penny. I would not touch yopa with a bargepole.
7 years ago
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YOPA has a 1.5 average rating from 471 reviews

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