No communication as promised on a weekly basis, on line calander availability never worked and no one bothered to set it up when I reported it, high flyer sales man who was brought in and said he was now my port of contact only wanted me to reduce my house and said he told me that houses around me had sold cheeper in the last few months which was absolutely rubbish and didn't even know that infact the house in the same street had sold just a few weeks ago for five thousand more than mine which he was speechless when I pointed out it was infact yopa that had sold it. I would not recommend this company at all.