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Laura
Trying to book into see one property was hard work, I was given many options but a viewing kept coming back at different day and time with each try so just had to accept one and rush there. My appointment was 6.30 and I got there at 6.27 to the agents annoyence who said she had been there since 6, I offered to show her the booking but she refused. I had asked in advance for the agent to have the information I needed i.e. Length of lease/charges etc as I had planned to make an offer when I got there. She did not have the correct information and kept changing the costs, noticing some water bubbles in the bathroom I was concerned and she acted shocked, carried on around the property and said to my partner I was concerned about the bathroom to which the agent said it had been fixed (flashing around the chimney and needed to dry out) which was odd as she pretended she knew nothing about it. I was still interested in hearing that it had been fixed and I'd just need to know about the maintence/lease still and maybe get someone to estimate the cost of plastering the bathroom which she then changed again to say it needed fixing as was quoted around 2k, so we had gone from not knowing about it to it being fixed to it being indefitied needed fixing and quoted, I pretty much lost all faith the agent as if this how it is from a viewing I couldent imagine what a nightmare it would be trying to buy through them. She told us it had sold twice and the first time the buyer backed out because they went traveling and the second backed out on the day of exchange because the solicitor had got the street name wrong (they're own solicitors) the property was overpriced and clearly needed a new roof as there was damp everywhere (which is why I'm sure the original buyers pulled out) tho she insisted it was fine (water bubbles/black on ceiling, water marks on walls lol you can't make it up and the seller refused to aknoledge this so we gave up and have now found a property with a local agent who we also sold ours with. I wouldn't recommend yopa to buyers or sellers as their lies and lack of info plus difficult to get an answe or even a viewing is extremely off putting. The property is now on rightmove with an actual high street agent so I guess the greedy seller also had enough!
6 years ago
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YOPA has a 1.5 average rating from 487 reviews

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