What a absolute shambles,told us a price for our property, soon as it was listed the guy left, we got another agent called Serena, Week after week insisted on dropping the cost 10k Got us down 30k over the next 2 month,still no sale,no feedback from anyone from yopa on how the property was from viewers, After another couple of weeks she went dark,no contact no viewings nothing,we got suspicious so we put in a dummy email to view the property and guess what, no reply, and we tried again. No reply from yopa,I called and asked why this was and the lady on the phone said there was no one in the area to take viewings on the property. So literly they were ignoring people because there staff had left, Not just that some random had our house key who I had never met,no contact to who had the key or why. Asked for a refund as the experience was a shambles, and there response was.... We are a business! We can refund you half the viewing fees.thats all. £150.00 was refunded. We didn’t get our key back unitl 3 times of ringing them 3mo th after it was took of the market. Shocking service,take your money and run.have no get up and go to sell the house as all there agents are local self employed idiots. We literally paid £830.00 for some idiots to mess us around. Don’t bother with yopa.