I phoned YOPA as soon as the sale board went up near to my house, a very unprofessional lady answered the phoned who had no clue of what I was talking about. Then after repeating myself for 10 mins she said that they are not taking viewing yet but in a weeks time they will be taking appointments for viewing. So I called up on the day in fact afternoon that it was advertised on right move. With great difficulty I got an appointment, just to be texted a day before the actual viewing to say that the appointment will have to be cancelled as they have had an offer and has been excepted. But what I can’t understand is that what was all this white lies that we were told. Even if the offer was excepted I might have offered a higher offer. But they don’t care as flat rate fee not the more you sell for the more commission you make because they know if it sells for asking price or in excess off or offers over they will only get the fixed rate fee. So they don’t care. This property in question is for a stoke on Trent property postcode ST4 8 and the agent is Felicity Radnor avoid her she is very rude and not professional at all in my opinion. If I find out ever that she is someone who I would have to deal with, believe me prior to me dealing with her I will say Good Bye.