I would not wish to give it 1 star in fact no stars should be the case. Whatever you do don't use them. We are in a chain where one of the parties at the bottom of the chain used Yopa to sell their property, what has happened is that we are in stalemate due to Yopa not responding to any calls, emails, letters from any other agents in the chain as everyone is ready to exchange but due to not being able to speak to Yopa for information and the fact Yopa have used their own online conveyancing firm as well who to does not respond, the chain is in stalemate and the rest of us cannot move forward and exchange. They just will not respond to anyone and nor does their conveyancing firm they recommend you use they conveyancing firm (backhander! of course) absolute corrupt company, villians! we are at risk of the chain collapsing at any moment because of them being absolutely incompetent. PLEASE STAY CLEAR OF THEM AND ANY CONVEYANCING FIRM THEY RECOMMEND IF YOU ARE KEEN TO SELL OR BUY A HOME