Totally disinterested local agent, who didn't follow up viewings, in fact, seemed unaware viewings were happening, no interest in anything I had to say, just told me I was wrong, and when I started a complaints procedure, he lied and claimed he had phoned viewers and relayed info to me. Not true. Office agent phoned ONCE in 3 months out of the blue telling me house was too expensive for area and advised me to cut a HUGE chunk off the price. She said she needed to sell my property to make her KPI look good. DON'T use Yopa...... just don't. They are dishonest, and if you make the mistake of paying up front, like I did, they will only contact you to get you to lower the price, for their benefit, not yours. Appalling. I cannot exaggerate how bad they are.