Booked Yopa to come and value the property as we were considering putting it on the market or renting it out. Jennifer came and made herself very comfortable in the house and convinced us to put the property on the market with her as she "had a buyer that would definitely want the house" and she also said that we would get a £100 Amazon voucher too. It took her weeks and various ignored text messages, emails and voicemails to her to arrange for her buyer to even view the property and even more phone calls to address any feedback which was, all lies. Had a buyer put in an offer and Jennifer said she would attempt to negotiate the price. I discovered from the potential buyer's that she was ignoring their attempts to get in touch which resulted in me doing it myself. Asked for the pictures to be updated as I'd done internal and external work on the house since putting it on the market. I was promised they would be updated in 24 hours. One week later there was no movement and I had to play the chasing game with her once again. Decided to take the property off the market as the whole process with YOPA/Jennifer was so unbelievably stressful. I would never recommend them to anyone.