I signup a contract in December for my property for Home plan 4. I get my boiler services every year and never have a fault like this before. I got some water leakage in Boiler, I contacted the yourepeir which initially accepted by yourrepair then declines as Beyond Economic Repair, I can see in the term and condition it is said if the Boiler is 15 years old it will be considered as BER, but in my case it is 10 years old can be fixed, but they rather refused to honor the break down cover. I believe everything is business where they see it is getting costly to them simply find some excuse to decline it.
Very dis appointed with the service.
3 years ago
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