I spoke with advisor Ben who was very professional,polite and set up my agreement in speedy time. I only signed up yesterday so was looking to get my boiler serviced this year and the insurance would cover me next year but after speaking to YourRepair they said they would actually fit my boiler service this year in September.. well what can I say, but a terrific 10 out 10 service so far...I am yet to try the actual repair side but overall I am a very satisfied customer and no doubt will be recommended my friends and family - Thanks YourRepair wishing u all the success! From Yasmin