I have been with Your Repair for a few years now, recently I have received the worst service that you would not expect from a provider you’ve been with for years. My boiler control cover was broken on a routine service by their engineer & this was not logged? I noticed this a few months after as there was duct tape holding this on . Now I’ve asked them to fix it they say it’s accidental damage on my part??? & it’s not covered!! I’m totally disgusted that they haven’t got the courtesy to investigate or even give me the customer of a few years benefit of a doubt! I would definitely take pictures of your boilers before they send their contractors out & check the engineers work after to make sure you not left in the same position as me. Very angry 😡
4 months ago
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